A: Yes we offer customer support for any questions you may have.

A: Yes, you can view your fleet from any device that has internet capabilities. We install the system on your company’s network and you can visit our website and login to “client login”

A: Never. Software Upgrades are always FREE. They are done on our servers and you don’t have to fool with them.

A: Yes we offer financing or we can price the equipment into the monthly cost.

A: The FMCSA requires drivers to electronically transfer the records for the last 7 days and the current day to an inspector. The primary methods of doing so are either telematically through a web address or an email account, or locally through a USB 2.0 or a blue tooth connection.
Drivers using an AOBRD must only be able to show the officer the device display during a roadside inspection. If the officer wants a "hard copy" of the records, the officer is to request them from the driver or carrier. The carrier then has to provide them to the officer as soon as possible, but definitely within 48 hours.
In addition, the driver must provide any supporting documents that he or she has in possession to the inspector upon request.

A: The FMCSA published an ELD Mandate in the December 16, 2015, Federal Register. Motor carriers have until December 18, 2017, to comply with the ELD mandate, requiring the use of ELDs or AOBRDs by interstate drivers of commercial motor vehicles who currently use a driver’s record of duty status (log) to record their hours of service. AOBRDs that were placed into service before December 18, 2017, will need to be upgraded to the ELD technical specifications before December 16, 2019.

A: Yes

A: Yes we update every 30 seconds.

A: Yes, records from Global Positioning Systems (GPS) may be subject to audit by the FMCSA (whether those systems are a part of an e-log system or not). Such records are considered "supporting documents" for hours-of-service compliance, and must be maintained by the motor carrier for six months. The FMCSA may use GPS records to verify the information contained on drivers' logs, even if the company does not do so.

A: Yes, records from Global Positioning Systems (GPS) may be subject to audit by the FMCSA (whether those If an ELD fails, the driver must:

• Note the failure of the device
• Reconstruct his/her logs for the current day and the previous 7 days, less any days for which the driver has records
• Continue to prepare a handwritten log until the device is working again
• Notify the carrier in writing within 24 hours of the failure

A: There are numerous benefits to using electronic logs :

• First and foremost, electronic logs can greatly simplify compliance by eliminating the need for paper logs. Drivers and carriers see significant time savings from going paperless.
• Some of the most common logging violations can be eliminated. Virtually all “form and manner” log violations go away, drivers always know where they stand on compliance, and drivers always have a current log. Alerts will tell drivers when they are approaching an hours-of-service limit.
• Besides making compliance easier, electronic logs make auditing easier and faster. The systems typically come with automated auditing built in.
• Roadside inspections can be easier and quicker.
• Scheduling and dispatch become easier because office personnel know the location of the vehicles and how much time drivers have available.
• Location, engine use, speed, and other data captured by the devices can prove valuable during litigation or other legal proceedings, potentially protecting both the driver and company.

A: Basically, everyone who currently uses a paper log or AOBRD will need to replace that system with an ELD. This includes:

• Interstate CMV drivers currently required to keep RODS (record of duty status)
• Vehicles that weigh more than 10,001 pounds
• Vehicles with placarded hazmat loads
• Vehicles carrying more than 8 or 15 passengers (depending on vehicle class)

• Drivers who operate within a 100-air-mile radius, who may continue to use timecards
• Non-CDL freight drivers who operate within a 150-air-mile radius
• “Drive away, tow away” operators

A: The VIN number must be manually inputted in during the setup process of the app. It is also polled on a regular basis by the app.

A: Yes

A: No, the Engine Bus monitor can only connect to one device at a time. Co-Driving is done by logging both users into the ELD solution on the same tablet/phone which is connected to the ECM.

A: If you have a connected tablet doing nothing but updating driver logs back to the server every 5 minutes, we think the data consumption per month would be around 500 Mb. FMCSA does not require this data to be uploaded in real time, however. The driver could synchronize his tablet on Wi Fi at the terminal in the morning and at the truck stop at night to log off the app.